Frequently Asked Questions
Orders and Shipping
All General spore orders are shipped within 24 hours. Once shipped, it will take 1-3 days to arrive on your doorstep.
Please contact orders@thegeneralspore.com. Due to the fast speeds we ship orders, it is imperative you provide a correct address at checkout.
As soon as your order is shipped, tracking will be automatically emailed to you from orders@thegeneralspore.com.
No. payments are processed on site by a SSL secured processor, and no information is kept in our system.
Sales tax is already built into the price of our products.
All our genetics ship in one package.
Returns and Exchanges
Due to the sterile nature of these products, we do not offer returns at this time.
In the rare case we send you the wrong item, email a photo of your order information, and the item you received to orders@thegeneralspore.com. Upon review, we will send you the correct item promptly.
In the rare case your items are damaged in transit, email a photo of your order information, and the item you received to orders@thegeneralspore.com. Upon review, we will send you a new order promptly.
Due to the fast speeds we ship orders, it is imperative you provide a correct address at checkout. Please email orders@thegeneralspore.com.
Due to the time and fees associated with processing spore orders, we have a strict no-cancellation policy.
We do not offer pre-orders.